SWYFT, LLC. ("SWYFT", "we", "our", or "us") respects the privacy of its users ("you", "your", or "user") and is committed to protecting the personal data and information you provide to us. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your data when you use our services, including our cybersecurity software Velocity (the "Service"). This Policy applies to all users of our Service and applies regardless of the country or jurisdiction in which you are located.
By using our Service, you agree to the practices outlined in this Privacy Policy. If you do not agree with any terms of this Policy, please discontinue use of the Service immediately.
1. Information We Collect
1.1. Personal Information
In the course of providing our Service, we may collect personal information, including but not limited to:
1. Contact Information: Name, email address, phone number, mailing address.
2. Account Information: Usernames, passwords, subscription details, payment information (if applicable).
3. Device and Usage Data: Information about the devices you use to access the Service, including device type, operating system, browser type, IP address, and other technical data related to your interactions with the Service.
4. Activity Data: Records of interactions within the software, such as system alerts, event logs, and security incidents.
1.2. Data Collected via Cookies
We use cookies and similar technologies to collect information when you visit or interact with our Service. This includes:
1. Cookies: Small text files that are placed on your device to enhance the user experience and track usage.
2. Web Beacons: Small, transparent image files that track user behavior.
3. Analytics Data: Information collected for the purpose of monitoring and improving the Service.
1.3. Sensitive Data
In some cases, we may collect sensitive personal data, including data related to health, security, or criminal records, but only if explicitly necessary for the performance of the Service, in accordance with applicable laws, and with your consent.
2. How We Use Your Information
We use the information we collect to:
1. Provide and Improve the Service: To ensure that the Service functions properly and to enhance your experience.
2. Customer Support: To respond to inquiries, provide troubleshooting assistance, and offer technical support.
3. Security: To monitor for potential threats, detect vulnerabilities, and mitigate cybersecurity risks.
4. Marketing and Communications: To send relevant communications, including marketing and promotional materials, if you have opted in.
5. Compliance: To fulfill our legal obligations and regulatory requirements.
3. Sharing and Disclosure of Information
We may disclose your personal information in the following scenarios:
1. Service Providers: We may share data with third-party vendors and service providers who assist us in delivering the Service (e.g., cloud hosting providers, payment processors, email delivery services). These service providers are obligated to use your data only for the purpose of providing services to us.
2. Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you of any such change.
3. Legal Compliance: We may disclose your data if required by law or if we believe such action is necessary to:
Comply with a legal obligation.
4. Protect our rights, property, or safety, or that of others.
5. Investigate fraud or other criminal activity.
3.1. International Data Transfers
If you are located outside the United States or the European Union (EU), please note that your data may be transferred, stored, and processed in the United States or other countries where our servers are located. By using our Service, you consent to the transfer of your personal data to countries with different data protection laws.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will delete or anonymize it, subject to legal requirements and business needs.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including but not limited to:
1. Access: The right to request a copy of your personal data.
2. Correction: The right to correct inaccurate or incomplete data.
3. Deletion: The right to request that we delete your personal data, subject to legal obligations.
4. Data Portability: The right to request that we transfer your personal data to another organization.
5. Objection and Restriction: The right to object to or restrict certain processing activities, including processing for marketing purposes.
5.1. GDPR Compliance
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). You can exercise your rights by contacting us at the details provided below.
For users in the EEA:
Data Controller: SWYFT, LLC.
Legal Basis for Processing: We process your data based on the following legal grounds:
Your consent (when applicable).
The performance of a contract (e.g., providing our Service).
Compliance with legal obligations.
Legitimate interests (e.g., security, fraud prevention).
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your country.
5.2. CCPA Compliance (For California Residents)
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with the right to:
1. Access: Request details about the personal information we have collected about you.
2. Deletion: Request the deletion of your personal information, subject to certain exceptions.
3. Opt-Out: Opt-out of the sale of your personal information (if applicable).
To exercise your rights under CCPA, please contact us using the contact information provided at Sec. 10.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These safeguards include encryption, firewalls, and secure data storage practices. However, no security measures are completely foolproof, and we cannot guarantee the security of your data 100% due to the inherent risks in data transmission and storage.
7. Third-Party Websites
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
8. Children’s Privacy
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. If the changes are significant, we will provide you with additional notice, such as through a prominent notice on our Service or by email. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
